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When Getting Lonely

Thing Come Up When Getting Lonely At Home , At Street , Every Where ....

 

Call Center Agents

No one will understand how call center agents are helpful even if you reach them one time and they didn't gave you the information that you need.
They are trying to help you as much as they have power and what I mean of power here is Limited authority do they have.but the customers do not understand that the agents are trying to help as much as they can. And the reason why I am saying this is I am one of the call center agents. And I realy face a hard time with customers specially with the angry one that start screaming,and some times say a bad words regardless of how much you was gentle and how much I was polite and trying to give them a solutions in so many different ways

 
 

Qtel Let's Connect

Qtel (short for Qatar Telecom) is the exclusive telecommunications provider in Qatar and is one of the largest public companies in Qatar with about 2000 employees. It was successfully launched on the Doha Securities Market in 1998 and listed on the London Stock Exchange in 1999, the Bahrain Stock Exchange in 2001 and the Abu Dhabi Securities Market in 2002. Qtel is a winner of the 2005 Gulf Excellence Award and the 2006 Economic Award.

the first day was amazing every thing was going soft, shining, and passions.
in fact this was the first meeting one guy took me to the Call center, and he show me the call center and it was the first time i entered a call center ever in my life.

BUT when i start working so far i relaize that i dont wont to be here since some people are not able to understand that we are trying to help as much as you can